Which WhatsApp tool to use for customers: channels, broadcast lists or groups.
By the SMMJet team · 23 September 2026 · 2 min read
| Channel | Broadcast list | Group | |
|---|---|---|---|
| Audience size | Unlimited | 256 | 1,024 |
| Needs your number saved | No | Yes | No |
| Replies | Reactions only | Private chat | Everyone sees |
| Privacy | High | Medium | Low |
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